Best Doctors a global leader in the second medical opinion services in india. The network includes a dedicated emergency call centre, a network of agents and numerous business partners.
Telemedical Consultation
Telemedical consultation helps in the case of specific complaints or for general queries about health and illness – comprehensive, independent and scientifically based – with the objective of enabling the caller to access the appropriate medical service at the right time and place.
Best Doctors Standard
Through telemedical consultation Best Doctors is able to offer added value. Every day up to 3,000 people use the medical consultation in the event of acute health problems or for information about health and illness issues, or for the intervention of health care providers.
Best Doctors Standard consists of three modules:
- Triage for acute complaints with recommendations regarding treatment urgency.
- Consultation for questions about illness symptoms or progression, treatment and prevention.
- Intervention of healthcare providers.
Telemedical Consultation
An assured first point of contact
When choosing a particular insurance product, the patient undertakes to always contact Best Doctors first, before contacting the respective healthcare provider. After a thorough consultation by phone, the patient may decide to proceed independently and retains the freedom to select their own doctor. Due to the premium discount awarded for responsible behaviour there is also an incentive to save money.
Integrated care
Best Doctors offers outsourcing services for healthcare providers to doctor networks, hospitals, etc. Through close professional collaboration, we can support you in the field of chronic care and emergency telephone services. Our many years of experience in the field of emergency treatment triage enable us to correctly direct patients within a defined healthcare network.
Doctor’s office and emergency phone
Providing emergency services is a major challenge. Innovative approaches and solutions are called for that fully meet the needs of all parties involved. Studies show that 80% of people who are affected by an emergency could have received more efficient and effective medical help.
As a doctor’s practice, Best Doctors provides doctor networks, group practices and emergency service networks with effective support in a number of areas, such as providing an emergency telephone answering service or performing the important task of triage.
Special-issue hotline service
Best Doctors offers a service operating special-issue hotlines. Content is defined by agreement and the target group is informed or advised as appropriate. Best Doctors is able to set up crisis hotlines with just 24 hours notice.
